| |
| Terms and Conditions |
- All contracts are made with Southern Kombi Parts(“SKP”)
- A contract for the supply of a vehicle is only concluded once an agreement is signed on behalf of SKP. For spare parts the contract is concluded when your order is accepted by us over the telephone or by e-mail.
- Deposits for items or vehicles are to be paid at 10% of the purchase value, unless otherwise specified/ agreed. Deposits are a commitment to buy and are therefore non-returnable.
- All prices quoted are subject to VAT at the standard rate unless otherwise stated.
- All pictures on this website are general and may not relate to a specific part.
- We make every effort to ensure all goods are of the best quality and where possible we aim to give customers photographic descriptions of the items, however occationally faulty items are supplied in error. Faulty goods will be refunded or replaced if the fault was found to be present before it left our premises.
- Goods damaged in transit and shortages must be notified as soon as possible after delivery.
- For items that are damaged in transit, It is the responsibility of the customer to check the condition of any parts, received by courier or in the post, for damage prior to acceptance of delivery. If goods are damaged, please sign as "damaged goods". Failure to make these checks on receipt may invalidate any claims against the shipping company and may affect the amount of refund granted to the buyer by SKP. Customers are asked to keep all packaging if goods are damaged and to supply photographic evidence of damage to the goods and the packaging prior to sending the item back to us. The absence of the original packaging will invalidate a claim against the shipping company and may affect the amount of refund granted to the buyer by SKP.
- In the event of a refund being granted, SKP can only refund the partial or full costs of items supplied by us and this can only happen after having received the item back from the customer in the condtion it was received by the customer in. Postage/shipping costs cannot be refunded and returns are made at the customers expense.
- Goods must be returned withing 14 days, correctly supplied goods are subject to a 20% handling charge.
- If possible, please notify us before returning any goods.
- Whilst we make every effort to provide accurate information, it is the customers responsibility to check that parts are correct for their vehicle before fitting.
|
|
|
